privacy policy

Privacy Policy

Privacy & Security Policy- MGS Components Limited website

www.mgscomponents.com (the“website”)

Last updated: 4^th November 2024.

Privacy & Security Policy

This website is provided by MGS Components Limited, trading as MGS Components. We are the controller of personal data obtained via our website, meaning we are the organisation legally responsible for deciding how and for what purpose this data is used.

MGS Components (“We”, “us”, “our”) are committed to protecting and respecting your privacy.

We respect the privacy of all visitors to the website and to ensure your confidence in the security of your personal information when using our website, we provide a comprehensive public Privacy Policy.

Please read this policy carefully as it contains important information on who we are and how and why we collect, store, use and disclose any information relating to you (your personal data) in connection with your use of our website. It also explains your rights in relation to your personal data and how to contact us or a relevant regulator in the event that you have a complaint.

GDPR

We collect, use and are responsible for certain personal data about you. When we do so we are subject to the UK General Data Protection Regulation (UK GDPR.) We are also subject to the EU General Data Protection Regulation (EU GDPR) in relation to goods and services we offer to individuals in the European Economic Area (EEA.)

By using this website, you confirm that you are over the age of 17. Given the nature of our website, we do not expect to collect the personal data of anyone under 18 years old. If you are aware that the personal data of anyone under 13 years old has been shared with our website, please let us know so that we can destroy it.

This Privacy Policy is divided into the following sections:

- What this policy applies to

- Personal data we collect about you

- How your personal data is collected

- How and why, we use your personal data

- Marketing

- Who we share your personal data with

- How long we keep your personal data

- Transferring your personal data out of the UK

- Cookies

- Your rights

- Keeping your personal data secure

- How to complain

- Changes to this privacy policy

- How to contact us

What this policy applies to

This policy applies to your use of our website only.

This policy excludes any websites owned and operated by third parties that may be linked throughout our website. Those third parties may gather information about you in accordance with their own separate privacy policies. Please therefore consult their privacy policies as appropriate.

Personal data we collect about you

The personal data we collect about you is subject to the activities you carry out on our website. We are likely to collect the following personal data about you (in each case, to the extent you choose to give this to us):

- Identity data such as, your name, occupation, gender, title and marital status.

- Contact data such as your address, email address and telephone number.

- Financial data such as bank account details, financial information about you and/or your business.

- Services data. This includes details about any enquiries you make about our goods/services, any payments to and from you, other details of goods/services we have provided to you, your business details, and details of any matter that you enquire about and or/ we provide goods/services in respect of.

- Technical data. This includes the browser type and version you use to access the website, time zone setting, operating system and platform, information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site, services you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks or mouse-overs) and methods used to browse away from the page.

- Usage data which includes information about how you use our website and services.

- Marketing and communications data which includes your preferences in receiving marketing from us and your communication preferences.

- Your responses to any surveys or promotions.

Please note this list may not be exhaustive.

Some times you can choose If you want to disclose your personal data and allow us to use it. Where this is the case, we will highlight this to you and inform you as to whether declining to share this personal information will have any effect on your use of our website and the services available on it.

How your personal data is collected

We collect personal data from you in two ways:

- Directly- when you enter or send us information for example by filling in different parts of our website by corresponding with us by phone, email or otherwise. If you make an enquiry via the website, we will also collect the information you insert into our enquiry form. It includes information you provide when you search for services, make an enquiry by telephone or in person and when you give us some feedback.

- Indirectly- As you interact with our website, we may automatically collect technical and usage data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies. Please refer to our Cookie policy for further details on this.

How and why we use your personal data

Under UK GDPR, we can only use your personal data if we have a proper reason, e.g. where have you given consent, to comply with our legal and regulatory obligations, for the performance of a contract with you or for our legitimate interests or those of a third party.

A legitimate interest is when we have a business or commercial reason to use your personal data, so long as this is not overridden by your own rights and interests. We will carry out an assessment when relying on legitimate interests, to balance our interests against your own. You can find details of this assessment by contacting us (see the section ‘How to contact us’ below).

What we use your personal data for

Lawful basis for processing

To respond by way of automated email reply, if you submit an enquiry via the website

-Performance of a contract, or because you have asked us to take specific steps before entering into a contract
-Necessary for our legitimate interests (to provide a good service in acknowledging your enquiry.)

Creating and managing your account with us as a client or prospective client

To perform our contract with you or to take steps at your request before entering into a contract

Providing products and services to you

To perform our contract with you or to take steps at your request before entering into a contract

To provide you with services you have requested including:
-Enquiring about you and the products that you are interested in
-Managing payments, fees and charges
-Collecting and recovering money owed to us

-Performance of a contract with you
-Necessary for our legitimate interests (to provide you with the best possible service and to recover payments due to us.

To manage our relationship with you, which may include:
-Enquiring about your business
-Notifying you about changes to our services, terms or privacy policy
-Asking you to give us feedback or leave are view.

-Performance of a contract with you
-Necessary to comply with a legal obligation
-Necessary for our legitimate interests (to keep our records updated and study how clients use and value our services.)

To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, research, statistical and survey purposes, reporting and hosting of data)

Necessary for our legitimate interests (to study how clients use our services, to develop them, to grow our business and to inform our marketing strategy)

To use data analytics to improve our website (to ensure that content is presented in the most effective manner for you and your computer), our services, marketing, client relationships and experiences

Necessary for our legitimate interest (to define types of clients for our services, to keep our website updates and relevant, to develop our business and to inform our marketing strategy)

To make suggestions and recommendations about what services may be of interest of you

Necessary for our legitimate interests (to develop our products/services and grow our business)

Conducing checks to identify you and verify your identity or to help prevent and detect fraud against us

For our legitimate interests i.e. to minimise fraud that could be damaging to you or us

Enforcing legal rights or defend or undertake legal proceedings

Depending on the circumstances:
-To comply with our legal and regulatory obligations
-In other cases, for our legitimate interests, i.e. to protect our business, interests and rights

Marketing our services to existing and former customers

Necessary for our legitimate interests i.e. to promote our business

Any audits that the company may be subject to

Necessary for our legitimate interests i.e. to maintain our accreditations so that we can demonstrate we operate at the highest standards

To share your personal data with members of our group and third parties that will or may take control or ownership of all or some of our business (and professional advisors acting on our or their behalf) in connection with a significant corporate transaction or restructuring, including a merger, acquisition, asset sale, initial public offering or in the event of insolvency.

Depending on the circumstances:
-To comply with our legal and regulatory obligations
-In other cases, for our legitimate interests i.e.to protect, realise or grow the value in our business and assets

We may combine information we receive about you from other sources with information you give to us and information we collect about you. We will use this information and the combined information for the purposes set out above (depending on the types of information we receive.)

Marketing

We may use your personal data to send you updates (by email, text message, telephone or post) about our products and services, including exclusive offers, promotions or new products and services.

We have a legitimate interest in using your personal data for marketing purposes. This means we do not need your consent to send you marketing information. If we change our marketing approach in the future so that consent is needed, we will ask for this separately and clearly.

You have the right to opt out of receiving marketing communications at any time. You may do this by contacting us at enquiries@mgscomponents.com.

We will always treat your personal data with the utmost respect and never sell or share it with other organisations outside MGS Components Limited for marketing purposes.

Who we share your personal data with

We routinely share personal data with:
-Third parties we use to help deliver our products and services to you, e.g. payment service providers, warehouses and delivery companies.

-Other third parties we use to help us run our business, e.g. marketing agencies, website hosts and website analytic providers.

-Our bank(s).

We only allow these organisations to handle your personal data if we are satisfied that they take appropriate measures to protect your personal data.

We also impose contractual obligations on them to ensure they can only use your personal data to provide services to us and to you.

We may occasionally share personal data with:

-External auditors who will be bound by confidentiality obligations.

-Professional advisors such as lawyers who will be bound by confidentiality obligations.

-Law enforcement agencies, courts, tribunals and other regulatory bodies to comply with our legal and regulatory obligations.

If you would like more information about who we share our data with and why, please see the section ‘How to Contact us’ below.

How long your personal data will be kept

We will not retain your personal data for longer than we need it for the purpose for which it is used.

Different retention periods apply for different types of personal data. Following the end of the relevant retention period we will delete or anonymise your personal data.

Transferring your personal data out of the UK

Countries outside of the UK have differing data protection laws, some of which may provide lower levels of protection. It is sometimes necessary for us to transfer your personal data to countries outside the UK. In those cases, we will only let that happen if we are satisfied with their levels of security. We will at all times comply with applicable UK laws designed to ensure the privacy of your personal data. Keep in mind that when you give us personal information it could be being transferred, stored or processed in a location outside the UK and the EEA.

Cookies

A cookie is a small text file which is placed onto your device when you use our website. We may use cookies and similar technologies e.g. web beacons, action tags, single pixel gifs on our website. Where we use cookies it will be to help us recognise you and your device and store some information about your preference or past actions. We currently do not use any cookies. Should the situation change we will provide a cookies policy on the website which will provide more information on cookies, our use of them, when we request your consent before using them and how to disable them.

Your rights

-The right to be provided with a copy of your personal data.

-The right to require us to correct any mistakes in your personal data.

-The right to require us to delete your personal data in certain situations.

-The right to require us to restrict use of your personal data in certain circumstances.

- The right to receive the personal data you provided to us, in a structured, commonly used and machine-readable format and/or transmit that data to a third party in certain situations

- The right to object:

-at any time to your personal data being used for direct marketing (including profiling)

-in certain other situations to our continued use of your personal data, e.g. where we use your personal data for our legitimate interests unless there are compelling legitimate grounds for the processing to continue or the processing is required for the establishment, exercise or defence of legal claims

- The right not to be subject to a decision based solely on automated processing(including profiling) that produces legal effects concerning you or similarly significantly affects you. We do not make any such decisions based on data collected by our website.

- If you have provided us with a consent to use your personal data you have a right to withdraw that consent easily at any time.

For further information on any of those rights (including the circumstances in which they do an don’t apply), or to exercise them, please seethe ‘How to contact us’ heading below.

Keeping your personal data secure

We have appropriate security measures to prevent personal data from being accidentally lost, used or accessed unlawfully. We limit access to your personal data to those who have a genuine need to access it.

We also have procedures in place to deal with any suspected data security breaches. We will notify you and nay applicable regulator of a suspected data security breach where we are legally required to do so.

How to complain

Please contact us if you have any queries or concerns about our use of your personal data (see the section below ‘How to contact us’).We hope we will be able to resolve any issues you may have.

You also have the right to lodge a complaint with the Information Commissioner (UK), who may be contacted using the details athttps://ico.org.uk/make-a-complaint or by telephone: 0303 123 1113.

Changes to this privacy policy

We may notify you of such changes by any reasonable means, including by posting the revised version of this Privacy policy. You can determine when we last updated this policy by referring to the ‘Last updated’ statement above.

How to contact us

To contact us please email enquiries@mgscomponents.com.